May 24, 2006

OR 211 Board of Directors

Wednesday, May 24, 2006

10:00 AM - Noon

Oregon Department of Emergency Management

Attendance: Jeri Shumate, Jonathan Brock, Stephen Guntli, Kathleen McHarg, Jimi Smith, Roy Spurgeon, Wendy VanElverdinghe, June Harris

Welcome and Introductions

Meeting Minutes Approved

In the March minutes, Wendy's named is misspelled (Windy) on page two, in the bullet

"we form a legislative sub-committee (Roy, Lou, Stephen, Wendy, ask Jeri)."

Wendy VanElverdinghe moved and Jonathan Brock seconded approval of the March minutes as amended. Motion approved unanimously.

Wendy VanElverdinghe moved and Jimi Smith seconded approval of the January minutes. Motion approved unanimously.

Marcia Suttenberg submitted her resignation from the board for medical reasons. The Board accepted her resignation.

Financial Report

Len Hockley was unable to attend the Board meeting. We do not have a financial report. Jeri gave a brief summary. OR 211 received $5500 from DHS in late December, 2005. She will follow-up with DHS for the date by which the funds must be spent, and to report on how the funds expended to date have been spent. Jeri stated there has been no change in the financial statement since the March report.

Jonathan Brock moved and Wendy VanElverdinghe seconded that DHS be asked if $500 can be used for administration of the grant by 211info. Motion approved unanimously.

Regional Updates

Lane 211

Large community support and development of 2-1-1 in Lane County. Currently they have no funding. They are waiting for federal funding for 2-1-1. Follow-up is happening with current partners to fund "The Lane" database - http://www.thelane.info/ and to ask partners to consider adding funding to their next fiscal year budget. Lane 211 is a priority for Priscilla Gould, Executive Director of United Way of Lane County, and she will be fundraising from private foundations. June recently learned that the Lane County Commission for Children and Families has prioritized Information and Referral and she will be following up with them to find out more about their intents.

211info

Jeri is pleased to announce that 211info passed their AIRS accreditation.

SW Washington will be adding three counties to the 211info network - Skamania, Cowlitz and Wahkiakum. It is already a large call center, serving more than 1.9 million people. It is the biggest in the tri-state region. With the addition of the three Washington Counties it will serve over 2 million people.

Washington State Legislature awarded $2.5 million in operating expenses from the State General Fund for the 2-1-1 network serving Washington. Multnomah County again declined to give funds to 211info, yet they have the biggest population base and generate the most calls.

Reports

Website update: The site still says "under construction". We contracted in November to have this work done, and paid the consultant in December. Jeri will follow-up with Shawn Michael who worked with the contractor to find out why it still says under construction, and when it will be completed.

Filing of State and Federal Documents: All state documents have been filed. The federal documents were submitted to the IRS November 28, 2005. Jeri received a letter from the IRS on December 23, 2005 stating the documents had been received. She called in mid-April to find out the status of our submission. It had not yet been assigned to a case manager.

Washington State 211 Developments: UCN Telecom completing state paperwork / RFP. The work was awarded to UCN. Jeri has visited several other states. Jeri asked if she should encourage WIN 211/UCN to keep the door open for Oregon participation. We do not make a commitment at this point.

Verizon and other telecommunication items: 211info has signed an agreement with Verizon, and the service should be turned on at this point. The final agreement was an improvement from the original proposal.

AIRS Conference will take place in two weeks. Jeri is attending and will participate in workshops on "How to turn cell phone on in 60 days" and also one on pay phone service.

Office of Emergency Management Meeting: Jonathan Brock, Ken Keim and Ken Murphy with the Office of Emergency Management met with Jeri Shumate to discuss the timeline for implementation of the legislation from last session (HB 3443). The 9-1-1 managers are meeting on May 31. Jeri will do a presentation on 2-1-1 and how the two systems compliment each other.

Review of Oregon Legislation

ORS 401.260 to .325 (implemented HB 3443).

At the last board meeting we agreed to pursue funding from the State in the 2007 session.

Jeri has asked for permission from the United Way of America for OR 211 to use the national logo with the change of OR instead of UW/AIRS.

Section 5 - database, does the database need to be on-line, or can it be in print? Do the databases need to be able to share information with other call centers in the state? A variety of database software is currently being used - Service Point, Iris, Tapestry. Currently these database do not share information. AIRS is working on HTML for databases to speak t each other. Export and import of information - works one way only at this time.

Section 5 (3) - need to define funding / financial capacity. Then need to decide if OR 211 fit this definition.

Section 6 - explains the need for call center applications.

Section 7 - hotline - need a definition; does "Flu Shot Shortage Hot Line" fit the definition?

Section 8 is the funding section - no funds from State of Oregon or Office of Emergency Management.

Section 9 sets up a separate dedicated fund for 211 so that it is not part of the Oregon General Fund.

Federal S211 legislation requests $150 million for two years.

OR 211 / 211info

It would take a lot of work for OR 211 to meet the requirements of HB 3443. Should we consider having 211info be the non-profit to receive statewide funding? Who enforces the standards since there are no funds to do this in the legislation? Will 211info want to accept this responsibility?

Pro - Why 211info is a good choice

211info has infrastructure in place
Because of SafeNet, 211info is already thinking statewide
211info has a vested interest in ensuring the statewide system is working (and to get increased funding)
211info Board currently represents four counties, and has representation from each county

Con - obstacles for 211info to fulfill requirements of HB 3443

Will the non metro area accept 211info as the lead agency
Will the metro area be ok with local funds going outside the region?
Does 211info want to assume the enforcements tasks along with all the other responsibilities?

Oregon 211

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