Jun 28, 2006

OR 211 Board of Directors

Wednesday, June 28, 2006

9:00 AM - Noon

Oregon Department of Emergency Management

Attendance:  Jeri Shumate, Jonathan Brock, Stephen Guntli, Len Hockley, Kathleen McHarg, Jimi Smith, Wendy VanElverdinghe, June Harris

Welcome and Introductions

Meeting Minutes Approved

In the May minutes, on page 3, change HTML to XML.

Kathleen McHarg moved and June Harris seconded approval of the May minutes as amended. Motion approved unanimously.

Financial Report

Jeri Shumate will check out the end of the State fiscal year situation.  If it is a problem she will use money to pay telephone companies for Southern Oregon set-up.

Kathleen McHarg moved and Len Hockley seconded acceptance of financial report. Motion approved unanimously.

Regional Updates

Lane 211

We successfully raised the budget of $5000.  The funds arrived yesterday.  A full update is coming this fall. Currently we are checking all numbers in the database, and will complete the review this week.  Next year's budget is $40,000 - just for The Lane (database).  We are asking members to double their contributions from this year.  The Lane will be moved to the United Way of Lane County website for more visibility and more traffic.

Reports

AIRS Conference

 

Jeri said this is her seventh AIRS conference, and she continues to go because she gains new information every time.  2-1-1 is maturing, from "How to do it" to "How to improve it", "How to cross states", "How to back-up other states in crisis" (hurricanes, etc), and how to fund this work.  Jeri attended the State Directors meeting for the first time.   They hold monthly conference calls with about 25 states participating.

Jimi stated that the emergency uses (hurricanes) workshop was very helpful.  Kathleen attended the Aging and Disability Services track.  The article by women involved in Katrina, found in the AIRS Journal is very good. 

Mention was made of the Monroe report on Katrina.

Database update:  Iris / Tapestry / Sun Coast

Referred                    Iris                      Service Point                     North Point

Alliance              Vision Link           Bowman Systems         Resource House

XML - specifics - not a final schema

Vendors create an XML export tool (four done)

Vendors create an XML import tool

It has been declared final, but continues to be revised.

All have web presences.

To access the database go to http://www.211info.org/.

OR 211 website Update:  see handout.

What is the purpose of the website?

Should it include a user name and password?

Should it have a calendar?

We walked through the 12 proposed pages of the website and gave feedback.

Verizon and cell phones - Verizon, in theory has been done.  Jeri was told in May that it could be done by June 30; but calls are not coming in yet.  Jeri participated in a workshop at the AIRS conference on how to get cell phones turned on to 211.  She hopes to work on this for 211info in the near future.

Pay phones will be more difficult to have switched, and are not going to be included in the near future.

Use of National Logo - co-branding is ok.  The application is available on-line.  Jeri has it.  Logo Guidelines including color palette and are sent once approved.  No alterations are allowed, including putting the outline of the state around the national logo.

Review Call Center Application:

Wendy VanElverdinghe moved and Kathleen McHarg seconded approval of the Application to be a 211 Call Center in Oregon.  The motion was approved unanimously.

Strategy Discussion

Jeri created handouts to discuss Legislative Mandates and a worksheet for outlining which agency (OR 211 and / or 211info) is able to accomplish the work outlined in the legislation)

Funding is the big question for OR 211, or for any agency taking on the work.  We need to review the business plan, and update for the next 2 - 3 years.

Jeri drafted a history of 2-1-1 in Oregon.  All board members need to read the history and the business plan.

Next steps:

  1. Use the next meeting to organize a full day retreat - need all board members to attend
  2. Set a new meeting date for July since many will not be available on the current date
  3. Ask Kay Sohl to facilitate the retreat
  4. Jeri will ask DHS if it is an appropriate use of their funds
  5. All board members are asked to read the history, business plan, and meeting minutes to hold informed discussion for retreat planning
  6. Define outcomes from retreat.

Others to invite to the retreat:  Priscilla, David Foster, Ellen Lowe, Lowell Greathouse and Liesl Wendt.

Meeting adjourned.


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