Jan 25, 2006

Present:

Jeri Shumate, 211info (Portland Metro Area)

Len Hockley, White Bird Clinic (Lane County)

Lou Enge, Lane County

June Harris, United Way (Lane County)

Roy Spurgeon, UCAN (Douglas County)

Marcia Suttenberg, Portland Women's Crisis Line

Jimi Smith, CAO (Washington County)

Kathleen McHarg, Multnomah County Aging

Wendy VanElverdinghe, Community Action Directors of Oregon

Discussion Items:

  1. Introductions
  2. Approval of Minutes - Passed
    1. Discussion - Needed to review November minutes only
    2. Move - Wendy
    3. Second - Len
    4. In Favor - All
    5. Opposed - None
    6. Abstained - None
  3. Approval of Financial Report
    1. Discussion -
  • i. Report of current grant requests outstanding was provided by Jeri
  • ii. DHS grant expenditure discussion will occur later in the meeting
    1. Move - Lou
    2. Second - Roy
    3. In Favor - All
    4. Opposed - None
    5. Abstained - None
  1. Election of New Board Members
    1. Discussion -
  • i. Candidates include Roy Spurgeon, Jimi Smith and Kathleen McHarg
  • ii. Candidates described their reasons for being interested in being on the board.
  • iii. Wendy expressed appreciation for the candidates willingness to serve on the board
  • iv. Jeri distributed an updated Board Roster
    1. Move - Wendy
    2. Second - Len
    3. In Favor - All
    4. Opposed - None
    5. Abstained - None
  1. Election of Board Officers
    1. Chair
  • i. Jeri is nominated
    1. Vice Chair
    2. Treasurer
  • i. Len is nominated
    1. Secretary
  • i. Wendy is nominated
    1. Move to accept the slate - Marcia
    2. Second - Lou
    3. In Favor - All
    4. Opposed - None
    5. Abstained - None
  1. Regional Updates
    1. 211info
  • i. Three county directories are now available currently, Clackamas is in process
  • ii. Finished remodel of offices in Portland. Have increased number of workstations, and reconfigured to allow for a meeting space and new entrance. Landlord provided some of the remodel at no cost, Washington State DSHS was going to help pay for capital costs but may or may not.
  • iii. Position open - call center manager; applications accepted through Feb. 28 with hiring estimated to happen in May 2006.
  • iv. Child care resource and referral - contract with Mt. Hood Community College currently; 211info will house two of their staff under contract with MHCC.
  • v. 211 will be live in Clark County on Feb. 22; along with other areas of the state managed by WIN211. Funded by existing money primarily as funders have foreseen 211 and been supportive.
    1. Southwest Oregon 211
  • i. Ford Foundation has provided some funding
  • ii. Shawn has trained Carol Evans on populating the Service Point Resource Point database
  • iii. Roy will be working with the under sheriff to try and bring them into partnership
  • iv. Discussions are continuing with Arnie Green of Community Works (Jackson County), Josephine, Klamath, Curry and Coos counties as well
    1. Central Oregon
  • i. Jeri has had some discussion
  • ii. Have lost some ground due to turn over in leadership
  • iii. 2007 would be too aggressive of a timeline for 211 according to local leaders
  • iv. Will try to find someone to participate on OR211 Board
  • v. They are only looking at Deschutes County
    1. Lane County
  • i. Existing I & R funding has decreased recently; going back to those funders
  • ii. Currently have a leadership team advisory group made up of community partners - I & R providers and government
  • iii. The committee is staffed currently by United Way
  • iv. White Bird is county comprehensive I & R; funded primarily by CAP, county and United Way; manages the database being used - "The Lane" (http://www.thelane.info/)
  • v. Discussions have been had with potential other partners including Mental Health
    1. Marion County
  • i. Invited to board meeting, but have not had more conversation at this point.
    1. 211 Statewide
  • i. Currently the number "211" for the entire state is pointing to 211info for residential land lines at this point as a result of Katrina response requirements. Note: business and cell telecommunications companies are not on board yet
  • ii. When new communities come on board, 211info will switch the connections
  • iii. Call volume is low at this point; and regional (i.e. Idaho cross-border) telecommunications issues.
  • iv. Marcia asked if there was a long range goal of the state getting connected to the phone system.
  • v. Some history of the network of partners and the intention of how they will be connected technologically was discussed with new board members
  • vi. 211info does not have the intention to cover the entire state on an ongoing basis, but took the opportunity to cover what was needed at the time
  • vii. Wendy mentioned that the governor's office initiated the action, and should then be supportive of future 211 funding
  1. Jeri reviewed the remaining agenda items

LUNCH BREAK

  • Website update -
    • Re-structure is almost completed
    • Content is being brought together
    • Need to determine where the site will be hosted and if $3.50/month hosting fee can be covered
  • Board Recruitment
    • Possible new recruits - someone from Deschutes county as yet unnamed, Julie Harrelson with Ruby Communications
    • Discussion around who it is appropriate to have on a board - call center representatives, consultants, etc.  National scrutiny has increased.  We may be able to pursue a way for Julie to become involved with the board without compromising the integrity of the board.
    • Bylaws allow up to 20 members.
    • Jeri suggested Melinda Gross from Marion County
    • Jeri will be calling David Foster with HCS to ask if there are any suggestions for new board members that he may have
    • Wendy will follow up with Eastern Oregon CADO Board Members and Red Cross (Marion County chapter) to see if there are potential members there.  Lane County has not had success in getting Red Cross involved to this point.  Lou will reconnect with contact.
    • Len suggested contacting County Sheriff offices
  • Board Application Packet
    • Reviewed, and some revisions have been suggested by Jimi.  Jeri asked Jimi to email her comments so that she could make the suggested revisions.
  • Board Members Handbook
    • Reviewed Handbook contents; Board members will review
    • May need to create a committee to review the standard language used in the vision statement and mission statement - Jimi will forward some language to Jeri around the statements
    • Clarification - roster changes should be submitted to Jeri
    • Clarification - currently there is no project manager replacing George Grosch
    • Reviewed proposed 2006 Budget as unfunded
  • Call Center Application
    • Board should review and discuss at the next board meeting
    • Application is based upon other state implementations
    • Application Review Committee to be formed to review applications
    • Process provides for OR211 to make recommendations about which organizations will be 211 call centers, but OEM will make the final decision
    • Existing participants (i.e. 211info, White Bird Clinic, UCAN, Clackamas County) will need to complete applications
  • State and Federal documents filed
    • Federal has acknowledged receipt and should respond within 120 days
    • State documentation has been completed and filed with a $50 fee paid by 211info, but should be covered by budget
  • Grant research and applications
    • Jeri has begun research of possible funding sources and identified possible grant opportunities
  • Presentation to state 911 providers
    • State 911 system is supportive of the 211 effort.
    • Possible follow up may be to be included in funding requests for homeland security  funding
    • Len went through a "bio-emergency" test in Lane County that seemed supportive of the concept of 211
    • Lou mentioned that Mark McCay (sp??) works at the county sheriff's department and is a possible contact
    • Roy is beginning to have conversations with Emergency Management and the Sheriff's office in Douglas County
  • Verizon and other telecommunications items
    • Portland Business Journal published an article that outlined success with other telecommunications companies other than Verizon.
    • Jeri will need to follow up with Verizon to confirm the proposed fee being equal to that paid to Qwest
    • Reviewed history of negotiation for new board members
  • Review of national logo use
    • Motion to adopt national logo usage similar to co-branding used by Washington
      • Move - Lou
      • Second - Roy
      • In Favor - All
      • Opposed - None
      • Abstained - None
    • Jeri will send members logo
    • Jeri will arrange for license to use logo on web site and in co-branding with partners
  • Determine distribution of DHS Funding
    • Reviewed email discussion between DHS representative and Jeri and what was proposed
    • Request from Southern Oregon is for $1,350 for software licensing and $1160 for telecom switching costs
    • Will use part of the administration for incidental costs
    • Fund Development and Program Development are items that should be a higher priority
    • Other grants are targeted towards paying for community and program development in counties not yet implemented/included in existing 211 implementations
    • Kathleen made a motion for funding first part of Southern Oregon and remainder for OR211 program development to be further defined at a future meeting - $2,510 for software licensing and telecom switch fees
      • Move - Kathleen
      • Second - Wendy
      • In Favor - All
      • Opposed - None
  • Review state legislation
    • Jeri encouraged a detailed look at the materials and we will discuss more in future meetings
  • Next meeting - March 22 in Eugene
  • New Business
    • Form Committee to work on XML Standards - Kathleen, Shawn, Len, Jimi

Adjourned at 2:05pm


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